Frequently Asked Questions

The best time to visit Rwanda and Uganda is during the dry seasons from June to September and December to February. These periods offer the best conditions for gorilla trekking and wildlife viewing.

Yes, most visitors need a visa to enter Rwanda and Uganda. You can apply for an e-visa online before your trip or get a visa on arrival at the airport. For both countries, you'll need a valid passport with at least 6 months validity.

Gorilla trekking can be moderately to highly physically demanding, depending on where the gorillas are located on the day of your trek. Treks can last from 30 minutes to 6+ hours through dense forest and steep terrain. A reasonable level of fitness is recommended.

Yellow fever vaccination is mandatory for entry into both Rwanda and Uganda. Other recommended vaccinations include hepatitis A and B, typhoid, tetanus, and polio. Malaria prophylaxis is also strongly advised.

We specialize in creating custom itineraries tailored to your interests, timeframe, and budget. Contact us to start planning your personalized African adventure.

Our safari packages typically include accommodation, meals as specified, transportation, park entrance fees, guided activities, and the services of an experienced guide. International flights, visas, travel insurance, and personal expenses are usually not included.

In Rwanda and Uganda, you can encounter mountain gorillas, chimpanzees, golden monkeys, the Big Five (lions, elephants, buffalos, leopards, and rhinos), giraffes, zebras, hippos, crocodiles, and over 1,000 bird species. The specific wildlife depends on your chosen destination and season.

We offer a range of accommodations from budget-friendly lodges and guesthouses to mid-range hotels and luxury safari camps. All our selected accommodations are comfortable, safe, and strategically located near major attractions.

Gorilla trekking permits cost $1,500 per person in Rwanda and $700 per person in Uganda. Permits must be booked well in advance as they are limited and in high demand. We handle all permit bookings for our clients.

Yes, both Rwanda and Uganda are considered safe destinations for tourists. Rwanda is one of the safest countries in Africa, and Uganda has a good safety record in tourist areas. We provide 24/7 support and work with experienced guides to ensure your safety throughout your journey.

We recommend booking at least 3-6 months in advance, especially if you plan to do gorilla trekking, as permits sell out quickly. For peak season travel (June-September and December-February), booking 6-12 months ahead is advisable.

We accept bank transfers, credit cards (Visa, Mastercard), and mobile money payments. A deposit is typically required to secure your booking, with the balance due before your safari begins. We provide instant payment confirmation for all transactions.